{"id":78,"date":"2026-08-21T16:13:00","date_gmt":"2026-08-21T20:13:00","guid":{"rendered":"https:\/\/payments.carleton.ca\/biology\/?page_id=78"},"modified":"2026-08-24T10:18:41","modified_gmt":"2026-08-24T14:18:41","slug":"refund-policy-2","status":"publish","type":"page","link":"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Refund policy\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are only issued on receipt of de-registration from the associated course and the return of the manual in the same condition as when purchased and completely unused, unaltered, and undamaged.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds must be requested in writing by e-mail. All refund requests must be made by the attendee or credit card holder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund requests\u00a0<strong>must include the name of the credit card holder<\/strong>, customer and transaction number. Please do\u00a0<strong>not<\/strong>\u00a0include your credit card number in any refund requests. Refunds will be credited back to the original credit card used for payment. Please allow 28 days for processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Carleton University will process refunds for cancelled purchases within 28 days. Carleton University is not responsible for the timeframe within which the payment card issuing bank refunds the money to your card.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds requested due to a change in event programming are at the discretion of the University. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refunds are only issued on receipt of de-registration from the associated course and the return of the manual in the same condition as when purchased and completely unused, unaltered, and undamaged. Refunds must be requested in writing by e-mail. All refund requests must be made by the attendee or credit card holder. Refund requests\u00a0must include [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-78","page","type-page","status-publish","hentry"],"acf":{"cu_post_thumbnail":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund policy - Biology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund policy - Biology\" \/>\n<meta property=\"og:description\" content=\"Refunds are only issued on receipt of de-registration from the associated course and the return of the manual in the same condition as when purchased and completely unused, unaltered, and undamaged. Refunds must be requested in writing by e-mail. All refund requests must be made by the attendee or credit card holder. Refund requests\u00a0must include [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Biology\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-24T14:18:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/refund-policy-2\\\/\",\"url\":\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/refund-policy-2\\\/\",\"name\":\"Refund policy - Biology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/#website\"},\"datePublished\":\"2026-08-21T20:13:00+00:00\",\"dateModified\":\"2026-08-24T14:18:41+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/refund-policy-2\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/#website\",\"url\":\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/\",\"name\":\"Biology\",\"description\":\"Carleton University\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/payments.carleton.ca\\\/biology\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund policy - Biology","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/","og_locale":"en_US","og_type":"article","og_title":"Refund policy - Biology","og_description":"Refunds are only issued on receipt of de-registration from the associated course and the return of the manual in the same condition as when purchased and completely unused, unaltered, and undamaged. Refunds must be requested in writing by e-mail. All refund requests must be made by the attendee or credit card holder. Refund requests\u00a0must include [&hellip;]","og_url":"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/","og_site_name":"Biology","article_modified_time":"2026-08-24T14:18:41+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/","url":"https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/","name":"Refund policy - Biology","isPartOf":{"@id":"https:\/\/payments.carleton.ca\/biology\/#website"},"datePublished":"2026-08-21T20:13:00+00:00","dateModified":"2026-08-24T14:18:41+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/payments.carleton.ca\/biology\/refund-policy-2\/"]}]},{"@type":"WebSite","@id":"https:\/\/payments.carleton.ca\/biology\/#website","url":"https:\/\/payments.carleton.ca\/biology\/","name":"Biology","description":"Carleton University","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/payments.carleton.ca\/biology\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/pages\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/comments?post=78"}],"version-history":[{"count":2,"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/pages\/78\/revisions"}],"predecessor-version":[{"id":80,"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/pages\/78\/revisions\/80"}],"wp:attachment":[{"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/media?parent=78"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/payments.carleton.ca\/biology\/wp-json\/wp\/v2\/cu_page_type?post=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}