{"id":33,"date":"2026-03-06T08:01:11","date_gmt":"2026-03-06T13:01:11","guid":{"rendered":"https:\/\/payments.carleton.ca\/canch4\/?page_id=33"},"modified":"2026-03-06T08:01:13","modified_gmt":"2026-03-06T13:01:13","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/payments.carleton.ca\/canch4\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Refund policy\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p>All cancellations must be received at least 48 business hours before the start of the event. A refund service fee may be applicable. No refunds for cancellations will be processed during the course of the event. No refunds requested after the event will be issued. <\/p>\n\n\n\n<p>Cancellations must be received in writing by <a href=\"mailto:info@canch4.ca\">e-mail<\/a>. All refund requests must be made by the attendee or credit card holder. <\/p>\n\n\n\n<p>Refund requests must include the name of the attendee and transaction number. Refunds will be credited back to the original credit card used for payment. Please allow 28 days for processing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All cancellations must be received at least 48 business hours before the start of the event. A refund service fee may be applicable. No refunds for cancellations will be processed during the course of the event. No refunds requested after the event will be issued. Cancellations must be received in writing by e-mail. All refund [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-33","page","type-page","status-publish","hentry"],"acf":{"cu_post_thumbnail":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund policy - CanCH4 Symposium 2026<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/payments.carleton.ca\/canch4\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund policy - CanCH4 Symposium 2026\" \/>\n<meta property=\"og:description\" content=\"All cancellations must be received at least 48 business hours before the start of the event. 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