Refund Policy

You may transfer your registration to another individual free of charge until June 20th 2019 by contacting us at IST2019@carleton.ca. If you find it necessary to cancel the registration completely, a full refund will be issued less a 10% administration charge as long as you contact us by April 23rd 2019. If cancellation is requested after April 23rd 2019, a 50% refund will be issued. We are unable to provide a refund for cancellations following May 23rd 2019 or for no-shows at the conference.