Refund policy

All sales are final. However, if you can no longer attend the event, please contact us to discuss possible arrangements. Refund requests will be considered on a case-by-case basis but are not guaranteed.

Carleton University reserves the right to cancel events. If Carleton University cancels an event or service for any reason, we will process refunds for these within 28 days. Please do not include your credit card number in any refund requests. Carleton University is not responsible for the timeframe within which the payment card issuing bank refunds the money to your card. Refunds requested due to a change in event programming are at the discretion of the University.