Refund policy – Diploma request

Purchases are non-refundable, with the exception of the institution not being able to provide the service.

Such refunds must be requested in writing via e-mail by the credit card holder. All refund requests must be made within 15 calendar days of purchase.

Refund requests must include the name of the credit card holder, customer and transaction number. Please do not include your credit card number in any refund requests. Refunds will be credited back to the original credit card used for payment. Please allow 28 days for processing.